06Oct Ideal Welcomes TeresaAnn Taylor and Ryan TeBockhorst to Our Team The Ideal family is pleased to introduce new employees, TeresaAnn Taylor and Ryan TeBockhorst. Both started working at Ideal over the summer and have already made positive contributions to our team. TeresaAnn Taylor TeresaAnn began working at Ideal in mid-July as a customer relationship specialist and currently helps customers create procedures and processes that are beneficial to their business. She’s also in charge of Ideal’s account receivable and helps customers keep their accounts up-to-date and in good standing. TeresaAnn enjoys speaking with our customers and getting to know them better while helping resolve their issues and address questions they may have. Her goal is to make every customer she speaks to happy with Ideal. She also enjoys working with a fun group of hard working individuals. TeresaAnn attended Indiana University-Bloomington before completing her Bachelor of Science in Marketing and Social Science at Upper Iowa University. She is currently working on her MBA through Upper Iowa. When TeresaAnn is away from work, she loves kayaking Iowa rivers from spring through fall. During the rest of the year, you can find her spending time with her family and friends and watching football and basketball. Ryan TeBockhorst Ryan began working at Ideal the beginning of September. He works alongside Brian Mohr as an additional Account Manager and serves Ideal customers in the Northeast and Southwest regions. Ryan’s goal is to make sure his customer base is happy with Ideal and aware of all of our product offerings. Ryan enjoys talking to customers over the phone and enjoys the culture of Ideal and the small company family feel that it offers. He enjoys his co-workers and is impressed with how welcoming and friendly they have been. Ryan brings extensive experience to Ideal having served in the software/technology industry for the past 16 years. He has been in previous account manager roles, technical support, and as worked in the educational technology industry. In his spare time, Ryan is an NCAA wrestling official and a sports fanatic. He loves the Hawkeyes, Cubs, and Bears and watches a lot of ESPN. He also enjoys spending time with his wife Joni and their daughters Makenna (6 years old) and Kiersten (4 years old).