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Contact Customer Support

Support Hours

 

Monday – Friday: 7:00 AM – 6:00 PM CST
Saturday: 8:00 AM – 1:00 PM CST

Please Call Us At

800-737-1620

What are you looking for?

Have a question and not sure where to turn?

We got you! Just fill out this form, and your account manager will get in touch with you.

Have Ideas?

At Ideal, we welcome customer participation and greatly appreciates suggestions and feedback. If you have an idea on how to improve Ideal, please send it to IdealSupport@idealcomputersystems.com. We’d love to hear from you!

Your Ideal Customer Portal experience is about to get better!

 

Through this portal, you will be able to:

  • Request support
  • Find answers to commonly asked questions using our easy to search knowledgebase
  • View training videos & tutorials for new and existing users
  • Submit feature suggestions
  • Review release notes
  • Browse our product catalog