Helpdesk Ticket Archives - Ideal Customer Center

How to Write Amazing Helpdesk Tickets That Resolve Problems Much Faster

“I emailed the helpdesk and they won’t get back to me!” – Jon “I left a voicemail, but the helpdesk never got back to me!” – Jane Every now and then, we get complaints like the ones you see above. While writing helpdesk tickets isn’t exactly rocket science, it IS possible to write a “bad” […]