Support Team Archives - Ideal Customer Center

Meet the Newest Member of Ideal Support – Larry Clay

You may have noticed a new voice when you’ve called into Ideal support in the last couple of months. That person is Larry Clay. Larry joined the Ideal team in May as a Customer Support Representative and specializes in troubleshooting hardware issues. Prior to his tenure at Ideal, he worked at ACT in Iowa City […]

Ideal Welcomes Jeff Plecity to its Support Team

Ideal is pleased to announce the hiring of Jeff Plecity as a member of the Ideal Computer Systems support team. Jeff brings a wealth of computer and accounting knowledge to Ideal. In his previous position, he helped resolve bank reconciliation issues and other fiduciary issues that involved research. He also has experience troubleshooting computer issues […]