July 2021 To: All Ideal customers Re: Annual Letter I hope this letter finds you well. We are grateful to have had the opportunity to work with you through an uncertain, but successful, year. Our OPE Market data shows that our customers have grown on an average of 23% over the last six months despite […]
We continue to invest in best in class support, and we are very pleased to announce that the new Ideal Customer Portal is now live! Click here to access it. Through this portal, you can: Request support Find answers to common questions using our easy to search knowledgebase View training videos & tutorials for new […]
Like many other equipment dealers, Hilly Ridge Sales & Service started as a mom-and-pop shop. Derwin Seibel, a second-generation owner of Hilly Ridge, started the business with his dad in 1999, right after Derwin got out of school. Back then, Hilly Ridge was a specialist shop. Now, 22 years later, they have expanded to become […]
Cedar Rapids, Iowa, April 12, 2021 — Ideal Computer Systems, a leading industry-specific dealership software vendor in North America, is delighted to announce that they have released a mobile app for their TargetCRM. Ideal’s TargetCRM is an automated sales and marketing platform designed to help dealers turn their one-time customers into repeat buyers, all year-round. With […]
Cedar Rapids, Iowa, March 29, 2021 — Ideal Computer Systems, a leading industry-specific dealership software vendor in North America, has released an exciting new product that will make it a whole lot easier for dealerships to find affordable parts efficiently – Ideal Parts Locator. This product has also been released for their sister company, C-Systems. With Ideal […]
Watch our Ideal Roadmap & What’s New webinar recording from our recent Virtual Summit here.
Would you like to save time and money on cross-referencing genuine OEM and aftermarket parts for Rotary, Oregon and Stens? We have good news for you – you can now instantly cross-reference 1,000s of them with our new files that you can download and install into your Ideal system in just a few clicks. Cost: […]
“I emailed the helpdesk and they won’t get back to me!” – Jon “I left a voicemail, but the helpdesk never got back to me!” – Jane Every now and then, we get complaints like the ones you see above. While writing helpdesk tickets isn’t exactly rocket science, it IS possible to write a “bad” […]
Did you know that if you purchase a workstation, add a new printer or upgrade your whole computer system before the end of this tax year, you can deduct its full purchase price? Based on your tax situation, this could be an effective discount of 15% – 40%! Is this legal? Yes! Under the provisions of Internal Revenue Code […]
Whether you’ve updated your Ideal software to v9.4 or any other version since then, you may have started experiencing unreasonable slowdowns when looking up products in the system. Since this problem can severely impact your daily processes, your first reaction may be to call our support, which is absolutely correct. However, you can actually fix […]